Refunds & Returns Policy
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who shops on heygoodthings.com receives the following guarantees:
- full refund if you don’t receive your order
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, unexpected shipping delays).
We stand behind everything we sell. If you are not satisfied with your purchase, you can return it at your own expense, for a replacement or refund.
Please contact us and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.